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FAQ
Q1: How long is the Warranty for VIFT product?
A1: VIFT provides 12 months or 1000 hours for the whole machine from on board time.
Q2: How about the delivery time?
A2: Usually VIFT producing time is 15- 20 days after we receive the advanced payment. For some standard products, we may have stock and could delivery immediately.
Q3: How about the continuous working time for the electric series forklifts ? And How long time to charge the battery full ?
A3: VIFT battery continuous working time is around 3-6 hours (working time depend on battery volume).It needs usually 8 - 12 hours to charge the battery, VIFT's charger is automatic, after the battery is full, it will stop working automatically.
Q4: Can VIFT provide customized products? OEM products or ODM products?
A4: Yes, VIFT can provide customized products per your request, both OEM and ODM are acceptable. We do a lots of non-standard products, welcome your special reqeust.
Q5: Could we request our own color for the products?
A5: Yes, of course, you just need to offer us the RAL code.